Privacy Policy

At xFiveM Shop, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

We collect information you provide directly to us when you create an account, make a purchase, or contact our support team.

• Account information (name, email address, password)
• Payment information (processed securely via third-party providers)
• Purchase history and download records
• Support tickets and communication history
• Device information and IP addresses for security purposes

We use the information we collect to provide, maintain, and improve our services, process transactions, and communicate with you.

• Process purchases and provide access to purchased products
• Send order confirmations and download links
• Provide customer support and respond to inquiries
• Improve our website and services based on usage patterns
• Send important service updates (with your consent for marketing)
• Prevent fraud and ensure account security

We do not sell, trade, or transfer your personal information to third parties except as described in this policy.

• Payment processors (PayPal) for secure transaction processing
• Service providers who assist in operating our website
• Legal authorities when required by law or to protect our rights
• Business partners only with your explicit consent

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage.

• Essential cookies for website functionality and authentication
• Analytics cookies to understand user behavior (anonymized)
• Preference cookies to remember your settings
• Security cookies to protect against fraud and abuse

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• SSL/TLS encryption for all data transmission
• Secure servers with regular security updates
• Access controls and multi-factor authentication
• Regular security audits and monitoring

You have rights regarding your personal information, including the right to access, correct, or delete your data.

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Opt-out of marketing communications at any time
• Export your data in a portable format

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

• Account data: Until you request deletion or account closure
• Purchase records: 7 years for tax and legal compliance
• Support communications: 3 years for service improvement
• Analytics data: 2 years for website optimization

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date.

Questions about this Privacy Policy or our data practices? Contact us: